Your questions, our answers

The 3-star Alpshotel Bergland is located in the mountain village of Pfelders in the rear Passeier Valley in South Tyrol, at an altitude of 1,622 metres. Nestled within the Texel Group Nature Park, our hotel is the perfect starting point for hiking, skiing holidays, and nature experiences in the Alps.

Alpshotel Bergland
Ennemoser Family
Lazinser Straße 23
39013 Pfelders in Passeiertal
South Tyrol, Italy

Yes, the Alpshotel Bergland is situated in an exceptionally peaceful location, set apart from traffic thanks to the innovative mobility concept in Pfelders.

Our hotel is easily accessible by car, bus, train, or plane. If travelling by car, you can reach us via Munich, Kempten, Switzerland, or Verona. By train, travel to Merano, where direct bus connections to Pfelders are available. For air travel, the regional airline SkyAlps offers direct flights from several European cities.

Thanks to the innovative mobility concept in Pfelders, access by car is permitted only for locals and guests of accommodation providers. For your arrival by car, you will receive a personal code to open the barrier.

The “Pfelders Dorf” bus stop is just about 200 metres from the Alpshotel Bergland. Merano train station is approximately 37 kilometres away, and Bolzano airport is around 65 kilometres from the hotel.

Yes, there are free parking spaces available directly in front of the hotel.

Yes, the 'Evway Charging Station' is located just about 400 metres from our hotel.

No, Alpshotel Bergland does not offer its own transfer service from the train station or airport. However, you can easily reach Pfelders by public transport. Bus connections run directly to the village. With the Südtirol Guest Pass, you can use public transport right from the moment you arrive.

Check-in is available from 2:00 pm on the day of arrival.

If you expect to arrive after 9:00 pm, please contact us in advance.

The reception at Alpshotel Bergland is open daily from 8:00 am to 8:00 pm. We, the Ennemoser family, are always on site and available for you in case of emergencies.

Check-out is possible until 10:00 am on the day of departure.

Yes, near the Alpshotel Bergland you will find the adventure outdoor pool in St. Leonhard in Passeier (about 15 kilometres away) as well as the outdoor pool at the sports centre in St. Martin in Passeier (about 19 kilometres away).

Alpshotel Bergland offers traditionally cosy natural wood rooms: double rooms, triple rooms and quadruple rooms.

The double room measures 18–22 m², the triple room is 24–26 m², and the quadruple room offers 26–34 m² of space.

All rooms are comfortably furnished and feature an elegant bathroom with shower/WC and hairdryer, satellite TV, safe, and a furnished balcony offering stunning views of the South Tyrolean mountains.

Yes, one double room and one quadruple room are fully accessible. Additionally, there is a lift from the ski and bike storage area to all floors. Please feel free to contact us for a non-binding enquiry.

Yes, all pillows, duvets, and bed linen in our hotel are down-free.

No, the rooms at Alpshotel Bergland do not have air conditioning, thanks to the alpine location at 1,622 metres above sea level.

Yes, complimentary Wi-Fi is available throughout the hotel and in all rooms.

Yes, all rooms can be booked for single occupancy for a small additional charge.

Yes, we offer family-friendly triple and quadruple rooms for families and small groups.

Yes, we are happy to provide a baby cot free of charge. Please contact us in advance.

Yes, highchairs for children are available.

Yes, when staying in a room with two full-paying adults, children at Alpshotel Bergland receive the following discounts:

• Children up to 3 years: 1st child 100 %, 2nd child 60 %

• Children aged 4 to 6: 60 %

• Children aged 7 to 10: 40 %

• Children aged 11 to 14: 30 %

• Children aged 15 and over: 20 %

Depending on your booking, breakfast or half board with a 5-course evening menu is included in the price.

The breakfast buffet with regional, local products is available from 7:00 am to 10:00 am in summer and from 7:30 am to 10:00 am in winter.

Our generous breakfast buffet features local products, including fresh bread, seasonal fruit and vegetables, a selection of cold meats and cheeses, jams, honey, spreads, juices, coffee, freshly prepared egg dishes, as well as yoghurt and muesli.

Yes, if you arrive early, you are welcome to enjoy the breakfast buffet on your arrival day for a small surcharge. Please contact us in advance.

The 5-course evening menu, including salad buffet, is served between 6:30 pm and 7:30 pm.

Yes, if you have booked with breakfast, you are welcome to add half board at Alpshotel Bergland on site. Alternatively, with advance notice by 11:00 am at the latest, you can dine at the hotel on selected evenings.

Yes, if you cancel dinner in advance by the day before, we will refund €10.00 per person.

Yes, we are happy to prepare vegetarian dishes upon request and prior notification.

No, Alpshotel Bergland does not offer vegan dishes.

Yes, we are happy to accommodate allergies and intolerances upon request and prior notification.

At Alpshotel Bergland, we use fresh spring water from our own source. This natural water is also used for our sparkling water.

Yes, external guests are welcome to enjoy our half board menu. We kindly ask for advance booking. Our in-house café with ice cream parlour is also open during the day.

Yes, Alpshotel Bergland features its own café with a sun terrace and in-house ice cream parlour. The café is open from Saturday to Thursday, 8:00 am to 10:00 pm. It is closed on Fridays, but open daily in July and August.

The ice cream parlour has the same opening hours as our café: Saturday to Thursday from 8:00 am to 10:00 pm. Closed on Fridays, but open daily in July and August.

Yes, the ice cream is homemade and prepared directly in our ice cream parlour by your host, Lea.

Yes, our homemade ice cream is crafted using fresh South Tyrolean milk and predominantly regional ingredients.

Our ice cream flavours change seasonally and are regularly complemented by new creations.

Yes, in addition to scoops served in a cup or cone, we also offer a variety of ice cream sundaes.

Yes, our ice cream parlour offers vegan, lactose-free, and gluten-free ice cream varieties.

Yes, our in-house café and ice cream parlour are also open to external guests, featuring a lovely sun terrace and a new winter garden.

Yes, you will receive the South Tyrol Guest Pass Passeiertal Premium for the duration of your stay, which includes the following benefits:

• use of public transport throughout South Tyrol,
• one daily ascent and descent with the "Grünboden-Express" cable car in Pfelders (December–April and June–September)
• free entry to the St. Leonhard sports arena
• one hour of free use of the bowling alley at the St. Leonhard sports arena (between 2:00 pm and 6:00 pm, registration required)
• free entry to the swimming pool at the St. Martin sports centre
• one hour of free use of the tennis court at the St. Martin sports centre (registration required)
• participation in the "Alpine Summit Hikes" (registration required, limited number of participants)
• use of the hiking and ski buses in the Passeier Valley
• selected offers from the local tourism association
• South Tyrol GuestPass

In summer, the area around Alpshotel Bergland in Pfelders offers a wide range of activities such as hiking, mountaineering, mountain biking, and e-biking. The Pfelders cable car takes you up to around 2,000 metres in the heart of the Texel Group Nature Park, where you can enjoy numerous nature experiences and try MountainCart.

Yes, numerous hikes and mountain tours start directly from Alpshotel Bergland, including routes to Faltmaralm, Lazins Alm, the Spronser Lakes plateau, and various peaks in the Texel Group Nature Park.

No, there is no bike rental directly in Pfelders. The nearest bike rental is located in St. Leonhard in Passeier.

The Pfelders cable car is only about 400 metres from Alpshotel Bergland.

Yes, there is a lockable bike storage room as well as a lift from the bike cellar to all floors.

Yes, you can charge your e-bikes directly in the bike storage room.

In winter, thanks to its snow-sure location, the area around Alpshotel Bergland in Pfelders offers a variety of activities including skiing, snowboarding, winter hiking, snowshoeing, cross-country skiing, tobogganing, ski touring, winter horse riding, and ice skating amidst the snowy South Tyrolean mountains.

The valley station of the Pfelders ski area is only about 400 metres from Alpshotel Bergland. This family-friendly ski area reaches up to 2,502 metres and offers 18 kilometres of slopes of varying difficulty. Children up to 8 years old ski for free.

Yes, the Pfelders ski school is just a few steps from the hotel. You can book group courses and private lessons directly there.

Yes, at the valley station of the Pfelders cable car, "Skiverleih Gufler" offers professional ski equipment, service, and storage.

No, there is no ski bus near Alpshotel Bergland, but the valley station is only about 400 metres from the hotel.

Yes, several cross-country ski trails start near the hotel, including the Lazinser Tal and Innerhütt trails.

Yes, there is a lockable ski room with a ski boot dryer, as well as a lift from the ski room to all floors.

Depending on your booking, the price includes a breakfast buffet or half board with a 5-course evening menu, parking, Wi-Fi throughout the hotel, and the South Tyrol Guest Pass Passeiertal Premium. As a partner of Bergbahnen Pfelders, you, as our guest, will receive a 5 % discount on all lift passes.

Yes, the prices are per person and per night for stays of 3 nights or more.

The following cancellation conditions apply at Alpshotel Bergland:

• Up to 70 days before arrival: free cancellation
• From 69 to 30 days before arrival: 40 % of the total price
• From 29 to 8 days before arrival: 60 % of the total price
• From 7 days before arrival, in case of no-show or early departure: 90 % of the total price

We recommend taking out travel cancellation insurance. You can book the Hotelstorno Plus travel cancellation cover directly through the hotel.

Yes, as a special service we offer you the Hotelstorno Plus travel cancellation cover.

Yes, a deposit is required to secure your booking. For stays of one or two nights, the deposit is 80 % of the total price; for stays of three nights or more, it is 30 % of the total price.

The local tax (municipal accommodation tax) is €2.80 per person (aged 14 and over) per night and is charged separately on site.

You can pay your bill on site in cash (up to €4,999.99), by EC card, VISA or Mastercard.

Yes, you are welcome to bring your dog. The daily rate is €8.00. Please let us know in advance.

Yes, we are happy to help you organise surprises for special occasions. Please feel free to contact us.

Yes, Alpshotel Bergland is open over Christmas and New Year’s Eve. For the festive season, we offer a special menu on both 24th and 31st December.